If you are continuing to experience the same problems please can we ask you to try the following suggestions:
For those who are not able to activate your Powersaves software, I have a file that will magically activate your Powersaves program. Instructions are as follows: Step 1: Click HERE and click download (on the top). Step 2: Open your user folder (C:/Users/your PC username) Step 3: If there is not already a folder named Powersaves3DS, make one. As of 18th November 2015 PowerSaves users are required to register a CodeJunkies account in order to continue to use the PowerSaves product - this is due to a major software update which has been implemented to improve the PowerSaves device and client functionality. Please make sure that the account you buy the points on is the account linked with your PowerSaves license key. Simply redeem Power Points to get instant access - You can buy just one Power Point or you can pick up 5, 10, 15 or 20 – the choice is yours and because they are tied to your Codejunkies account, it means that no one else can use them! Hello there, YouTube! Carlos Uzumaki here! In this video, I'll be explaining more about the Action Replay: PowerSaves for the 3DS. Hope you guys enjoy it.
Please ensure that you are running the latest PowerSaves 3DS software
We would recommend using a different USB cable with the PowerSaves 3DS transfer dock.
Please try configuring or temporarily disabling your firewall software or any similar software to allow the PowerSaves 3DS software access to the internet. If this resolved the situation then please update your firewall rules.
Please try using a different computer to confirm if the problems which you are experiencing are limited to your computer setup.
If you continue to experience the same problems after following the above suggestions, please can we ask you to answer the following questions in your support request to enable us to advise you further:
Please can you provide your PowerSaves 3DS license key and the registered email address.
Please can you detail the messages reported by the PowerSaves 3DS software when inserting your 3DS game cartridges.
Please confirm the 3DS game cartridges which you are inserting in to the PowerSaves 3DS transfer dock
Please can you confirm the version numbers from the front of these 3DS game cartridges, for example LNA-CTR-EKJE-USA.
Please can you confirm the version of Windows which you are using for example Windows 7 64bit.
Please can you confirm if you were able to try using a different computer and if the computers share the same internet connection.
Please can you confirm if known the type of internet connection in use or your internet provider.
Please confirm that the registered email address and license key are correctly entered within the PowerSaves 3DS software options screen
Some game titles allow you to reset your save data and start again; please refer to the game manual for details regarding your specific game. Most newer games allow you to access the manual by pressing the home button on the 3DS while in game and then choosing “manual”
EXAMPLE:
Erasing Your Game Save Data Pokemon X & Y:
When you wish to completely erase your save data, press D-Pad Up + B + X simultaneously from the title screen.
It’s advised to backup save data before applying codes, or overwriting personal save data with PowerSaves content.
If the cartridge is removed during the writing or reading process, save data may become corrupt or deleted. The backed up save data can be restored from the “PC/CARTRIDGE” tab of the software.
3ds Powersaves App
The 3DS Power Saves has an “auto backup” feature to help customers who may forget to backup their data before writing codes or power saves to their cartridges. This feature should be enabled by default, however, if it is not, or has been disabled, it can easily be turned back on via the options menu.